FAQs
SUBSCRIPTIONS
How can I cancel my order or subscriptions?
Subscriptions’ located in your account portal. You will find ‘Cancel
Subscription’ on the bottom right corner.
Can I view the orders that are in progress or have been delivered?
orders and subscription information. You can track all orders on this page.
Can I review my upcoming orders?
of your next shipment, and the option to add or swap items.
Will cancelling my subscription prevent an already existing order from shipping?
Can I cancel my subscription at any time?
What is my subscription schedule?
portal. If you need your subscription order to be sent on a specific date, go to
‘Manage Subscriptions’ (located in ‘Manage Account’), select ‘Edit’ and select a
date under ‘Next Shipment.’
How do I change my personal, contact, or billing information?
Subscriptions.’
I am having trouble accessing my account.
If you don't remember setting up an account, click here, and you can create one.
How do I access my account portal?
SHIPPING AND TRACKING
Help! My package is missing!
How can I find my order number?
How can I track my order?
Can I cancel my order?
Can I update my shipping address?
How long does shipping take?
How much is shipping?
PRODUCTS
Are your products gluten-free?
Are your products Kosher?
Do the minis contain any allergens?
Our Toasted Coconut and Oatmeal Raisin minis contain almond and egg allergens, and Toasted Coconut also contains coconut.
All the bars are processed on equipment that also processes peanuts, tree nuts and sesame. However, it is thoroughly cleaned and sanitized between production of any unique flavors, dramatically minimizing any risk of allergens not already present in the bar formula.
Are your minis made on a dedicated line?
Are all of your bars non-gmo?
How are the minis different from the larger bars?
Are the shakes a weight loss product?
Can kids drink the shakes?
Do the shakes contain any allergens?
How many servings in a bag?
Are your bars made on a dedicated line?
Are all of your bars non-gmo?
Are the bars good for Keto?
Do the bars contain any allergens?
Our Apple Cinnamon, Banana Nut, Toasted Coconut and Oatmeal Raisin bars contain almond and egg allergens, and Toasted Coconut also contains coconut.
All the bars are processed on equipment that also processes peanuts, tree nuts and sesame. However, it is thoroughly cleaned and sanitized between production of any unique flavors, dramatically minimizing any risk of allergens not already present in the bar formula.
How did you come up with the recipes for the bars?
Do your bars have natural flavors?
What is the shelf life for the bars?
Any nut free options?
Do kids like/eat Over Easy products?
Are your products Kosher?
Do your products need to be refridgerated?
Are your products gluten-free?
Where else can I find your products?
Do your products contain nuts?
Our Peanut Butter bars contain peanuts.
Our Apple Cinnamon, Banana Nut, Toasted Coconut and Oatmeal Raisin bars contain almonds.
Do your products need to be refridgerated?
PAYMENT AND RETURNS
Can I Return A Product That I Bought In Store?
If my order has been refunded, how long does it take for the refund to reflect in my bank account?
Do you currently accept returns?
My discount code isn’t working.
My order didn't go through, but my card was still charged.
What payment methods are accepted?
Talk to Us
We’d love to hear from you!